Free Member

Free forever

Basic membership with essential features

Browse all products
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Basic support
Newsletter subscription
Running discount Upgrade to unlock

Premium Member

$88/year

Exclusive benefits for regular customers

10% discount on all products
Priority customer support
Free measure service
Free consultation
Early access to sales
Exclusive member deals
10% discount on all products Exclusive member pricing
Priority customer support 24/7 dedicated support line

Business Member

$288/year

For trade professionals and businesses

20% trade discount
Dedicated account manager
Priority installation
Bulk order pricing
Business credit terms
Free measure & quote
Project consultation
After-hours support
20% discount on all products Best trade pricing available
Priority customer support 24/7 dedicated support line

What Our Members Say

"The Premium membership has already paid for itself. The 10% discount on our plantation shutters alone saved us over $300 — absolutely worth it."

Sarah Johnson

Premium Member since 2025 · Sydney, NSW

"As a builder I put through 15–20 jobs a year. The Business membership's 20% discount and dedicated account manager have completely streamlined our workflow."

Michael Chen

Business Member · Chen Constructions, Melbourne

"Started on Free to try the range, upgraded to Premium after my first order. The priority support is genuinely fast — someone called me back within the hour."

Emma Williams

Premium Member since 2026 · Brisbane, QLD

Frequently Asked Questions

How does the membership discount work?

Premium members receive 10% off all products, while Business members get 20% off. The discount is automatically applied at checkout when you're logged into your account.

Can I upgrade or downgrade my membership?

Yes, you can upgrade at any time. The new benefits take effect immediately. Downgrades take effect at the end of your current billing period.

What's included in the free measure service?

A professional measure and quote specialist will visit your home, take accurate measurements, and provide expert advice on product selection - all at no cost to members.

How do I use my membership benefits?

Simply log into your account before shopping. Discounts apply automatically, and you can book services like free measure through your account dashboard.

Is there a contract or cancellation fee?

No, all memberships are month-to-month and can be cancelled anytime. We offer pro-rated refunds for unused portions of annual memberships.

Can businesses get multiple accounts?

Yes, Business members can have multiple team members under one account with centralized billing and shared benefits. Contact us for custom enterprise plans.

Feature	Free	Premium	Business
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Member Discount	Running	10% off	20% off
Priority Support
Priority Installation
Dedicated Account Manager
Business Credit Terms

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